These are the questions we get asked most often when it comes to our service offering. If you have specific questions that you’d like answered, please contact us.
Everything you need to know before applying.
The name of this website says it all – what’s most important on this site is to highlights the many types of people these loans are available for. We’re your pocket guide to all things loans and aim to be on call as your go-to website for all things loan related.
Need help finding a loan? That’s exactly what we do. We Find Loans, so that you don’t have to.
If you’d like to apply for a personal loan through We Find Loans, please make sure you meet these minimum requirements.
Yes! You can apply for a personal loan through us. Typically, lenders conduct an assessment to make sure that the loan that you apply for is affordable and suitable for your individual situation and circumstances. Apply now, let’s see if we can find you a loan.
Once you’ve applied, you’ll find out if you have been provisionally approved or not. Provisional approval means that you’ve met our basic requirements and that we’ll set about finding a lender for you. We’ll handle the transition, and then it will be over to them.
Unless there’s something we’re really not sure of, you won’t need to send us any docs. We’ll find you a loan, and you may need to submit a few documents to the lender to confirm your identity and expenses. They may also need to give your work a call just to verify your employment if applicable. Your personal information and loan application won’t be disclosed, don’t worry.
To make things super simple, we’ve built an application process that’s 100% online. Just use the handy form above and you’ll be on your way.
If there’s anything else we need from you, we’ll make sure we get in touch with you ASAP, and you can use the form over on our contact page to make suggestions or request further information as needed.
P.S. We love suggestions – if there’s something you found tricky, hard to navigate or just a bit annoying let us know!
Submit your application on our website at any time. Just bear in mind that we have regular office hours, and that we only flick through applications during them. We’ll be online and at your service at:
Monday to Thursday – 8am to 6pm
Friday – 8am to 4pm EST.
If you apply for a loan after hours you will be contacted the next business day.
If you’ve applied during regular working hours, yours could be a same day personal loan. Make sure you ask if your lender uses the same bank as you so you can check when they’ll get your funds to you. Same bank to same bank transfers can happen as little as 1 hour. If your lender doesn’t bank with the same bank as you, it could take up to 24 hours for your money to be transferred across to your personal bank account. Worth checking on, don’t you think?
All questions about fees and payments answered.
The rates, interest and fees can change from lender to lender, but most SACC and MACC lenders work like this:
Small Amount Credit Contract (loans from $300 to $2000), costs are:
Medium Amount Credit Contract (loans from $2001 to $4600), costs are:
To avoid further costs, it’s essential to make your repayments on time. Defaults and late repayments can incur a poor credit report.
Once your personal loan is approved, your lender will likely set up a direct debit schedule that transfers the funds automatically from your bank account. You can generally select to make your repayments either weekly, fortnightly or monthly.
You’ll set the terms with the lender we match you up with so it could be a weekly, fortnightly or monthly payment.
Get your lender to help you set up a direct debit order so that your payments are deducted automatically after pay day. That way, you’ll be able to make sure there are funds available for your payments and that you don’t incur any dishonor or missed debit fees.
If you can’t make your repayments and don’t want it to reflect on your credit history, make sure you get in touch with your lender as soon as possible to see if you can make an alternate arrangement or if you are able to apply for a Financial Hardship variation. Your repayments will be outlined in your loan contract.
Your credit lender can pass your account on to a debt collection agency and would be able to add defaults to your credit history file, where they could stay for up to 5 years.
Unexpected or sudden changes to your financial situation could lead to you no longer being able to meet your financial obligations – this is known as Financial Hardship. If you’re unable to meet your financial obligations, let your lender know and head over to www.moneysmart.gov.au for more information.
Before you’re granted with financial hardship variation, you may need to provide evidence (like separation certificates, Centrelink papers or proof of bills) to support your claim.
Current or undischarged bankruptcies may not stop you from getting a loan. You could still be eligible for a secured MACC.
If you are currently in a Part 9 Debt Agreement you could be eligible for a Secured Medium Amount Credit Contract. Depending on the amount you’d like to loan, you would need to put up a car, boat, motorbike or caravan. These loans range from $2,001 to $4,600.
Apply today to find out if you could qualify for a secured MACC.
Got any questions? You can find the answers below.
Depending on your financial situation and the loan you have applied for, you may be able to get another loan before yours is fully paid up.
Apply right here, or get in touch with your current loan provider to find out more about what you qualify for.
Much like suggestions, we take complaints very seriously. Head over to our contact page to get your complaint in writing and over to us so that we can get cracking on setting things straight as soon as possible.
You can also contact the Credit Ombudsmen Service Limited for an independent review.
Call 1800 138 422 or visit www.cio.com.au
All that we ask of you is that you remember that we found you the loan you needed, so the very least you can do is make sure that you have enough money in your account so your repayments can be processed. You’ll want to make sure that you work with your loan lender to set these dates up in line with your pay so as to ensure there are sufficient funds in your account when we take the repayment. If you need to check these dates, take a quick look through your loan contract.
If you’re worried about missing a payment or not having enough cash in your bank account on the date that your direct debits are set to go off, make sure you get in touch with your lender as quickly as possible.